I placed an order this evening
and used the Valentines day
discount code. I also tried to
redeem my points but had a pop up
telling me that I can't use both.
Not a problem but after checkout
I have a message to say 619
points were used and my new total
was just 166. Can you please
reinstate the points?
Reply : Hi, Thank you for your feedback.we have checked your order and can confirm the loyalty points was used on your order. £6.19 was redeemed from your total which is equivalent to 619 points.you can only use one form of discount or promotional offer at a time.we apologies for the inconvenience and looking forward to see you soon.